Sending a gin gift?

When it's time to spoil the gin-lover in your life with a gift from yours truly, why not include a digital gift message to go with the delivery? Not only will it make your gift that little bit more personal, but your recipient will know exactly who to thank when a bottle of their favourite (or soon-to-be!) shows up on their doorstep.

  • STEP 1

    Add the gin (or other Four Pillars goodies) you want to gift to your cart.

    Not sure what to gift them? Check out our recommendations here.

  • STEP 2

    At the checkout, select "add a gift message" then add your heartfelt message and the recipient's email. Choose when to send your message.

  • STEP 3

    Enter your recipient's delivery details and proceed to payment. Once your order is complete you'll receive a confirmation email, including the gift message you wrote.

  • STEP 4

    The gift message will be sent at your chosen time (instantly, a specified time, or when your order arrives), and the order will be sent directly to your lucky recipient.

ADD A GIFT BOX

Take care of the gift wrapping in just a few clicks by adding a gift box to your gin bottle for $10.

Once you've chosen a gin, head to your cart and tick the "add a gift box" option before you checkout!

Have questions about gifting a bottle of gin?

How do I send a product as a gift?

Add the products you would like to send as a gift to your cart. Once you click through to the checkout page, select ‘ADD A GIFT MESSAGE’ and add a personalised message and the recipient’s email address. Choose when you would like to send your message and click ‘save message.’

Fill in the delivery details with your recipient's address, then double check that you have entered your email address and your recipient’s email address in the correct fields before completing your order.

Your gift message will be sent to your recipient at the specified time chosen by you, and the physical order will be delivered to them (or the nominated address for delivery) within our standard delivery timeframes.

Will my gift be gift-wrapped? / How will my gift arrive?

While we do not currently offer a gift-wrapping service, you do have the option to add a gift box onto individual bottles of gin, which you can purchase for $10 by selecting it when reviewing your shopping cart.  

If you do not purchase a gift box, your goods will be delivered in our perfectly fitting and 100% recyclable modular shipping boxes, which we think look pretty nice too (even if we do say so ourselves…).

Can I send a gift message when I buy a gift card?

The option to add a gift message when purchasing a Four Pillars digital gift card becomes available AFTER you have processed your order.

Upon purchase of a gift card, you will receive an email containing the voucher and the option to send it to your desired recipient. From there, you can customise both the voucher's appearance and add a personal message.

How will I know when my recipient has received their gift?

You can track your order using the tracking link provided in your shipping confirmation email that you will receive once the order has been dispatched.

How can I check the delivery status of my gift?

Once we have dispatched your order, you will be emailed a tracking number that you can use to access Australia Post's tracking system. There you can see where your order is, and when it is due to arrive.

If your order has not arrived by Australia Post's predicted delivery date or if there have been no tracking movements, email us at orders@fourpillarsgin.com.au

Can I make changes to the address, personalised message or products I’ve chosen after purchasing?

Unfortunately once your order has been placed, it cannot be altered. You are responsible for providing the correct information at checkout. This includes the recipient's shipping address, email address and contact number. So always double (event triple!) check before you go processing your order!

Can I use a discount code with an order I want to send as a gift?

Yes! You can use a discount code, so long as your cart meets the requirements of the particular code or relevant promotion.

Can my gift recipient return the products if they don’t want them?

While we’ll try our best not to be too upset by this decision, your recipient is very welcome to return their gift, so long as it meets the requirements of our returns policy.

We encourage you to give us a call or get in touch though, so we can help your recipient find something they might enjoy if not the gift you’ve already given them.

Does someone need to be home to receive the gift?

Your recipient does not need to be at home to receive their goods, so long as there is a safe place to deliver their package on the premises. If not, our delivery partner will take it to the nearest post office or collection point and you will receive notification of this via your tracking emails.