Terms of service

FOUR PILLARS GIN: TERMS & CONDITIONS

These Terms & Conditions govern your use of www.fourpillarsgin.com (Website) and the purchases you make through it. By using the Website, you agree with Healesville Distilling Pty Ltd (Four Pillars) to be bound by these Terms & Conditions. If you do not accept these Terms & Conditions, you must refrain from using this Website. Four Pillars supports the Responsible Service of Alcohol. All online liquor sales are processed by Healesville Distilling Pty Ltd (ABN 89 606 461 367) under Liquor Licence no. 31955232 (VIC).
Four Pillars sells its products within Australia. All services provided by Four Pillars, including any services provided through this Website and at Four Pillars venues are governed at a minimum by these Terms & Conditions and by all other specific policies or terms and conditions (Additional Terms) of Four Pillars identified on the Website from time to time. If there is any inconsistency, ambiguity or conflict between these Terms & Conditions and any Additional Terms, the Additional Terms shall have precedence to the extent of any inconsistency.
Four Pillars may revise these Terms & Conditions at any time by updating them on this Website. As you are bound by the most current version of these Terms & Conditions, each time you use this Website you should check these Terms & Conditions from time to time.
We encourage you to also refer to the Four Pillars’ Privacy Policy and Collection Statement, which govern how we collect, use and disclose your personal information (Personal Information).

Website

The information on this Website, such as the availability and description of Four Pillars products and merchandise, the availability and description of third party products and merchandise, all event information including Four Pillars’ Masterclass events, any promotional information, or delivery information may change from time to time without notice. While Four Pillars endeavours to keep the information on this Website accurate and up to date to the extent allowed by law, Four Pillars assumes no responsibility for, and offers no warranties or representations regarding, the accuracy, reliability, completeness or timeliness of the Website (including the representativeness of images of products and packaging). In particular, features of and information about third party events, products or services may change from time to time. All prices shown on this Website are in Australian dollars.

Orders and deliveries

You may purchase goods on this Website including Four Pillars products and merchandise and third party products and merchandise by selecting and placing your order through this Website in accordance with these Terms & Conditions and any applicable Additional Terms. Each purchase or request for purchase of Website Products are subject to these Terms & Conditions. Website Products are limited to the products available for purchase on this Website.
Purchase may only be made through this Website by using one of the valid payment methods indicated at the point of purchase (Payment Method). Any order placed through this Website for any products advertised on this Website is an offer by you to purchase the products for the price (including postage, packaging and any other applicable charges and taxes) notified to you at the time you place the order. Four Pillars retains the right to refuse any offer made by you. All orders are subject to Four Pillars’ acceptance and availability and confirmation of price.
Four Pillars may record all details of and incidental to orders made through the Website. Four Pillars records may include details of the forms of age verification required, credit card details (depending on the nature of the order(s) made and the payment method used via Four Pillars secure payment system) and the taking of photographs. Four Pillars will only use or disclose such records for reasonable purposes, which may include: proof of delivery, administration and record keeping requirements for compliance with liquor licencing laws, or in co-operation with law enforcement.
By placing an order with Four Pillars, you confirm that all information (including delivery address and payment information) that you have provided in completing the order is true and correct. You warrant that you are an authorised holder of the Payment Method (and any related credit or debit card, bank account or other value account linked to your Payment Method) used to complete the transaction, and that the nominated Payment Method will cover the full cost of the goods. By placing an order with Four Pillars, you authorise us to debit the amount payable from your Payment Method (and/or any related credit or debit card, bank account or other value account linked to your Payment Method). If we are unable to successfully process your Payment Method to fulfil your payment, we may notify you of the dishonour and cancel your order.
Words or expressions used in these Terms & Conditions that are defined in the A New Tax System (Goods and Services Tax) Act 1999 (Cth) have the same meaning as given in the Act. Unless otherwise stated, all prices are inclusive of the Australian Goods and Services Tax (GST) and you acknowledge and agree that GST will be automatically applicable to each order placed. Delivery costs will be charged in addition to all prices, such additional charges being clearly displayed where applicable and included in the ‘Total Cost’ (to the extent that Four Pillars is reasonably able to determine delivery costs in advance). Delivery costs may vary from the amount stated due to the ultimate destination of the order or other variables beyond Four Pillars’ reasonable control.
Four Pillars may replace or vary any Website Product prices from time to time prior to the placement of any order for Website Products made by you. Four Pillars will issue a tax invoice for each taxable sale of Website Products made to you.
All orders are subject to Payment Method approval and billing address verification. This includes orders associated with the same name, email address, billing address, credit card number or other information. After processing, please contact Four Pillars in accordance with the Order Query clause below if you have any questions regarding your order.
It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years, and you must confirm that you are 18 years of age or over before your order will be accepted. Four Pillars reserves the right to require satisfactory proof of age prior to accepting an order.

Delivery

You must select a shipping option, the price of which will be shown on checkout. Deliveries cannot be made to PO boxes. You agree that we may rely on any person who is at the address you gave for delivery, who is over the age of 18, and who takes receipt of your ordered products, as being authorised for that purpose. If you have provided incorrect or out-of-date details, you agree that Four Pillars shall not be held liable for delivery to the address notified to Four Pillars. Four Pillars may have regard to any delivery instructions (at point of delivery) provided by you, but does not accept responsibility or obligation to carry out such instructions.
You will own the goods once they have been paid for and sent by us to you, and you will therefore be responsible for all risks of whatever nature that arise once the goods have been dispatched in good order by us to you.
Once your order is accepted and payment is processed, your order will be dispatched from our Healesville warehouse. Standard shipping to metro addresses takes between approximately 1 to 7 days, based on our delivery provider. Express shipping to metro addresses takes between approximately 1 to 3 days, based on our delivery provider. Shipping to regional locations may take longer, based on our delivery provider.
While Four Pillars and its delivery providers use all reasonable endeavours to deliver within its expected timeframes, Four Pillars does not warrant such time frames and does not accept liability for any loss resulting from late delivery, including delays caused by epidemic or pandemic. Delivery times are subject to postal carrier transit schedules and schedule variations and Four Pillars is not responsible for any carrier delay arising for any reason whatsoever.
Four Pillars may not fulfil delivery of your order for reasons outside of our reasonable control, or if we consider that the recipient of the order is unsuitable for any reason, including because the likely recipient of the products appears to be under the age of 18. In these circumstances, we will attempt to arrange a redelivery or issue a refund.

Northern Territory Orders

If you are a resident of the Northern Territory or are using this Website to make purchase(s) for delivery to a Northern Territory address prior to any offer or acceptance, additional price checks must be completed. You acknowledge that the final price of Website Product(s) are subject to such additional calculations to ensure Four Pillars’ compliance with the Northern Territory’s minimum floor price requirements under the Liquor Amendment (Minimum Pricing) Act 2018 (NT).

Gift vouchers

The following conditions set out the terms for the purchase and use of gift Vouchers issued by Four Pillars (Gift Voucher). By purchasing a Gift Voucher you agree to be bound by these Gift Voucher terms.
You must be over the age of 18 to purchase a Gift Voucher, or to make a purchase using a Gift Voucher.
All conditions shown on Gift Vouchers are to be read together with these Terms & Conditions and Additional Terms and all other notices displayed on this on this Website. Any queries regarding the Gift Vouchers (including the details of participating retail outlets) are to be directed to Four Pillars’ Customer Service team on [email protected] or via this Website.
Four Pillars reserves the right to change these Gift Vouchers terms at any time. Changes to Gift Voucher terms will be available on this Website or by contacting Four Pillars. Each Gift Voucher must be purchased and used in accordance with these Terms & Conditions and any Additional Terms. Gift Voucher terms cannot be varied by you.
Gift Vouchers are valid for 3 years from the date of purchase and are valid for purchases of Website Products via the Website or stores at Healesville and Surry Hills locations.
You are responsible for the use, safety and security of your Gift Voucher. Lost, damaged or stolen Gift Vouchers will not be cancelled, replaced or refunded. Gift Vouchers are not stored value, credit or charge Vouchers and are not transferrable, exchangeable, refundable or redeemable for cash. Any unused Gift Voucher values are not transferable, exchangeable, refundable or redeemable for other goods or services and cannot be taken as cash. To the full extent permissible by law, you are liable for all transactions on your Gift Voucher.
Gift Vouchers may not, without the prior consent of Four Pillars, be resold or offered for resale or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services either by the original purchaser from Four Pillars or any other person. If a Gift Voucher is sold or used in breach of these Terms & Conditions or any Additional Terms, Four Pillars reserves the right to cancel the Gift Voucher without a refund.
Four Pillars reserves the right to refuse a Gift Voucher purchase of retail sales and ticketed events in any of the following circumstances:
- if the Gift Voucher holder fails to produce appropriate identification as proof of age;
- if the Gift Voucher holder is under the age of 18 years; and/or
- if the Gift Voucher has been sold or used in breach of these Terms & Conditions and Additional Terms.

Refunds and cancellations

Returns, replacements, credit notes and refunds are provided only where the product is faulty or damaged and is at the sole discretion of Four Pillars. Please notify Four Pillars within 5 days of delivery if you believe a product to be faulty or damaged. Four Pillars reserves the right to request and review evidence that the product is faulty or damaged prior to issuing a refund. Where Four Pillars accepts a return, free return shipping may be provided and a replacement, credit note or refund will be issued once the product is received by Four Pillars and confirmed faulty or damaged.
For change-of-mind or purchased-in-error returns, Four Pillars will refund your item up to 30 days from the date of purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the additional postage charges.
Four Pillars will notify you via email when your returned item has been received by Four Pillars. We will also notify you of the approval or rejection of your refund. If you are approved, then we will process your refund back on the Payment Method you paid with. Refund to your Payment Method may take up to 2 business days. If your refund is not approved, you are responsible for return postage.
We may also cancel your order for delivery in exceptional circumstances, in which case we will issue you a refund. These circumstances include, but are not limited to, where the ordered products are not available, if there was an error in the price or description of the ordered products, or we consider that your order is in breach of these Terms & Conditions.
Gift Vouchers are not refundable and will not be replaced nor money refunded after purchase.
Refunds of event tickets will only be issued at Four Pillars discretion. Refunds will be issued if an event is cancelled by Four Pillars.

Order queries

For refunds, cancellations and other order queries, Four Pillars can be contacted at [email protected]

Events and safety

Four Pillars is committed to providing and maintaining a safe and healthy environment for all customers who attend all Four Pillars events, including Masterclass events. The unprecedented, and at times still unknown, nature of COVID-19 means that any activity requiring human interaction carries with it an inherent risk. While Four Pillars observes the health directives of relevant Government health and work safety authorities and uses its best efforts to mitigate any threat to attendees, by purchasing event tickets you acknowledge that you understand and accept the inherent risk of involvement in Four Pillars’ events and acknowledge that you have taken steps to reduce the risk you may pose to others attending any such event at Four Pillars’ premises.
By purchasing an event ticket through this Website, you:

a) acknowledge that you have an adequate standard of fitness, state of health and general level of wellbeing required to attend the event. You are aware that attendance at the event may not be without risk, and in undertaking and participating in the event, you expressly acknowledge that you accept and assume all risks associated with attending the event;

b) agree to comply with Four Pillars’ policies and procedures relating to COVID-19 during the event. You understand that during the event, Four Pillars may at any time in their absolute discretion:
- stipulate standards of behaviour applicable to the event, including health and safety guidelines; or
- prohibit your participation in the event (or any part of the event) for health, safety or behavioural reasons,

and that as a result your attendance at the event may be delayed, rescheduled, cancelled or forfeited (in whole or in part), with no further remuneration or compensation payable to you;

c) agree to comply with all instructions and directions given to you by any representative of Four Pillars during the event;

d) agree that you have a duty to take reasonable care of your own health and safety, but also a duty not to adversely affect the health and safety of others;

e) confirm that you have not:
- to the best of your knowledge, been in contact with a confirmed case of COVID-19 within the fourteen (14) days prior to the event;
- travelled overseas or interstate within the fourteen (14) days prior to the event; or
- experienced any COVID 19-like symptoms, or symptoms of respiratory illness generally within the fourteen (14) days prior to the event; and

f) acknowledge that the appropriate and respectful treatment of all persons who you engage with during the event is an essential condition of your attendance at the event.

Intellectual Property

All materials on the Website, including but not limited to artwork, photographs, graphics, data, text and trademarks (Content), are owned by or licensed to Four Pillars and are subject to copyright and other intellectual property rights. Content is protected by all applicable laws including copyright and trade mark laws unless otherwise specifically noted, and may not be used except as permitted in these Terms & Conditions or as indicated on the Website.
The use of Content by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms & Conditions or specific permission is provided elsewhere on the Website or specific permission is obtained from us or the third-party owners. Any unauthorised use of images and logos, brands and trade names may violate copyright laws, trade mark laws, the laws of privacy and publicity, and civil and criminal statutes.
Four Pillars reserves all other rights to the Content. You acknowledge that you do not acquire any ownership rights by printing, copying or distributing any Content from the Website.
You may not modify or copy the layout or appearance of this Website nor any computer software or code contained in this website, nor may you decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to this website.
You agree not to circumvent, disable or otherwise interfere with security related features on the Website.
If you correspond or otherwise communicate with Four Pillars, you automatically grant to Four Pillars an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on this website and developing your ideas and suggestions for improved products and services.
Four Pillars appreciates any suggestions you may have regarding ways in which Four Pillars’ Website Products and this Website may be improved, or suggestions for materials which may be added to this Website. Any unsolicited ideas that you submit will not be regarded as confidential and will become the property of Four Pillars. Four Pillars may use, reproduce, disclose, publish, modify, adapt and transmit them to others, without restriction or any obligation to compensate you.

Outside links

The Website may contain links to third-party sites. Four Pillars provides these links as a convenience and does not endorse the companies or contents of any such sites. Four Pillars has no control over, is not responsible for, and makes no implicit or explicit representation or warranty and disclaims to the extent permitted by law all liability with respect to any such site, any content on any such site (including its accuracy, validity, or legality) or any such site’s privacy practices. You agree that you use such third-party sites at your own risk.

Warranty and liabilities

Four Pillars Website Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have Website Products repaired (where appropriate) or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure. You may also be entitled to remedies that cannot be excluded under the Australian Consumer Law if any services supplied by us to you fail to meet a consumer guarantee under the Australian Consumer Law. These Terms & Conditions and any Additional Terms do not restrict or modify the rights and remedies to which you may be entitled to under the consumer guarantee provisions of the Australian Consumer Law.
Without displacing the operation of the Australian Consumer Law and to the extent permitted by law, this Website and all Content is provided “as is” and Four Pillars disclaims all warranties, express or implied, of any kind, including warranties of merchantability or fitness for a particular purpose and non-infringement. You agree that you use the Website at your own risk.
Four Pillars makes no representations that this Website will operate error-free or that the Website, its servers or the Content are free of viruses or similar harmful features.
To the extent permitted by law, under no circumstances shall Four Pillars be liable for any damages (including, without limitation, direct, indirect, incidental, special, consequential or punitive damages, lost profits, lost data or business interruption) that result from the use of, or inability to use this Website or the Content even if Four Pillars has been advised of the possibility of such damages. Furthermore, our liability to you for loss or damage of any kind arising out of or in connection with our agreement or relationship with you is reduced to the extent that you cause or contribute to the loss or damage. This clause applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.
Where Four Pillars provides you with a refund, you agree that the refund is the total amount of Four Pillars’ liability to you in relation to all circumstances relating to the refund.
You agree to indemnify, defend and hold harmless Four Pillars, its directors, management, officers, employees, agents and affiliates from any and all third party claims, liability, damages and/or costs (including but not limited to legal fees) arising from your use of this Website or your breach of these Terms & Conditions or any Additional Terms. You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. Nothing in these Terms & Conditions derogate from Four Pillars’ right to maintain any action against you for any part of any unpaid purchase price, for any monies owed to Four Pillars or for any damages, loss, liability or other cause of action.

Privacy

Four Pillars collects and uses Personal Information including financial, contact or unique identifier information to ensure that the Website Products purchased are delivered to you; to advise you of any possible changes/cancellations that may occur in relation to the event you booked; and/or to confirm the identity of users and bill customers for products and services. If the Personal Information requested is not provided, the Four Pillars may not be able to facilitate your transaction, distribute products or contact you.
Four Pillars will not share your Personal Information with unrelated third parties without your prior consent. However, when you make a purchase through this Website, your consent is required for Four Pillars to provide your Personal Information to those third parties necessary to process your transaction with us such as venues, credit card companies and shipping and handling companies acting on Four Pillar’s behalf (which abide by the National Privacy Principles). Four Pillars may also use your Personal Information to keep you informed of products and future events via direct marketing, if you elect, at the time of booking, to receive this information. You may also change this choice in the future by contacting us with your request. Four Pillars will not use or disclose your Personal Information in any way, other than as disclosed in these Terms & Conditions, any Additional Terms and in our Privacy Policy and Collection Statement.
Four Pillars makes available its collection statement that details the Personal Information it collects, the purpose of its collection, where the Personal Information will be stored and how it will be shared with third parties (Collection Statement). The Collection Statement will comply with Four Pillars’ disclosure obligations under the Privacy Act 1988 (Cth).
You can gain access to, update or correct any of your Personal Information by contacting Four Pillars’ Privacy Officer at [email protected]. All Personal Information will be stored by the Four Pillars in accordance with Four Pillars’ Collection Statement and Privacy Policy. A copy of the Four Pillars’ Collection Statement and Privacy Policy in relation to the treatment of Personal Information collected may be obtained on this Website link to Privacy Policy.

Cookies

As a result of viewing this Website some information may become stored on your computer. This information may be in the form of a ‘cookie’ or similar file which may help us in many ways, for instance to improve the content of this Website or to improve the matching of users interests or preferences. If you do not want a cookie to be stored on your computer, most Internet browsers have functions to erase cookies from the computer’s hard drive, to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie but by accessing this Website you consent to our use of any information gathered for the purposes mentioned above, including in accordance with our Privacy Policy.

General provisions

These Terms & Conditions and any Additional Terms and any dispute or claim arising out of or in connection with the Website or Content shall be governed by and construed according to the laws of New South Wales, Australia without regard to conflict of law principles. You hereby consent to the exclusive jurisdiction of the courts of New South Wales or the Federal Court sitting in New South Wales, Australia to resolve any claims or disputes arising from or relating to the Website or the Content. Any claims arising from or in connection with the Website or the Content must be brought in such courts within one year after the event giving rise to such claim.
If any provision of these Terms & Conditions and any Additional Terms shall become or be declared unlawful, invalid or unenforceable for any reason whatsoever, such provision shall be divisible from the other provisions in these Terms & Conditions and any Additional Terms and may be severed without affecting any other provision.
These Terms & Conditions and any Additional Terms, together with the Privacy Policy and any other legal notices published by Four Pillars on the Website shall constitute the entire agreement between you and Four Pillars concerning the Website. Failure by Four Pillars to enforce any of these terms shall not constitute a waiver of such terms or any other terms. No waiver or consent shall be effective against Four Pillars unless in writing and no such waiver or consent shall be construed as a waiver or consent in any other or subsequent instance.

Promotions:

Promotion: Eileen’s Streetside Bar Tab Giveaway

Promoter:

Healesville Distilling Pty Ltd (ABN 89 606 461 367), 2a Lilydale Rd, Healesville, VIC

3777, Australia. Ph: 1800 374 446

Promotional Period:

Start date: Friday 27 December 2024

End date: Friday 3 January 2025

Eligible entrants:

Entry is only open to NSW residents who are 18 years and over.

How to Enter:

To enter the Promotion, the entrant must complete the following steps during the

Promotional Period:

Be following @fourpillarslab
Visit the @fourpillarslab Instagram account
Comment a gin drink and tag two friends in a comment on the promotional post
Entrants must ensure their Instagram account privacy setting is set to public (ie. not 'private') to be eligible for this Promotion.

Entries permitted:

Entrants may enter multiple times provided each entry is submitted separately in accordance with the entry instructions above. The entrant is eligible to win a maximum of one (1) prize. By completing the entry method, the entrant will receive one (1) entry.

Total Prize Pool:

AUD $200

Prize Details:

Number of this prize: 1

Value (per prize): AUD$200

Winning Method: Random comment chosen

Prize Description: The prize includes a $200 bar tab or the equivalent of two rounds of drinks for three people.

Winner notification:

The winners will be contacted via their Instagram account within 24 hours of the draw.

Unclaimed Prizes:

Prizes must be claimed by 6/01/25 at 11:59 pm AEDT. In the event of an unclaimed prize, the offer will be withdrawn.

Further Conditions:

1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.

2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.

3. Valid and eligible entries will be accepted during the Promotional Period.

4. Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex- spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

5. Draw:

1. The draw will take place at 2a Lilydale Rd, Healesville, VIC 3777, Australia on by 6/01/25 at 11:59 pm AEDT

2. The first one (2) valid entries drawn will be the winners of the prizes specified in the Schedule above.

3. The draw conductor may draw additional reserve entries in case an ineligible entry or entrant is drawn.

4. If a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on the following business day. The Promoter will ensure each draw is open for public scrutiny and anyone may witness the draw on request. The winner of a drawn prize is determined by chance.

6. All reasonable attempts will be made to contact each winner

7. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.

8. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.

9. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.

10. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification.

11. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.

12. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.

13. All entries will be the property of the Promoter. The information entrants provide will be used by the Promoter for the purpose of conducting this competition.

14. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

15. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.

16. The Promoter reserves the right to disqualify entries in the event of non- compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.

17. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

18. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.

19. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.

Swing tag Promotion: Free GnT at Our Homes Promotion Terms & Conditions ("Conditions of Claim")

1. The claimant agrees and acknowledges that they have read these Conditions of Claim (and Schedule) and that claiming a gift in the Promotion is deemed to be acceptance of these Conditions of Claim (and Schedule). Any capitalised terms used in these Conditions of Claim have the meaning given in the Schedule, unless stated otherwise. Offer not valid in conjunction with any other offer.

2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Claims are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the claimant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.

3. Valid and eligible claims will be accepted during the Promotional Period.

4. Employees (and their immediate family members) of the Participating Venues, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to claim. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

5. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.

6. Where claims are allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.

7. Claimants must keep their proof of purchase specified in the How to Claim section for each claim as proof of purchase ("Proof of Purchase"). If a claimant fails to produce the Proof of Purchase for a specific claim or each claim, as and when requested by the Promoter, the Promoter has the right to invalidate the claimant's respective claim/claims for which Proof of Purchase cannot be provided and/or all claims submitted by that claimant and/or forfeit the claimant's right to a gift. Purchase receipt(s) must clearly specify: (a) the store of purchase as an eligible store; (b) the required product/s or service/s to be purchased for claim; and (c) that the purchase was made during the Promotional Period and prior to claim. If the Promoter invalidates a claim and forfeits the claimant’s right to a gift, the Promoter may require a gift already awarded to be returned to the Promoter or a Participating Venue.

8. The Promoter supports the responsible service of alcohol and encourages consumers to enjoy alcohol responsibly. Claimants will be refused service of alcohol or provision of an alcohol beverage if it would breach any laws, codes or policies including those of the relevant liquor licensee relating to the responsible service of alcohol. Legal aged consumers are advised to consider the safe drinking levels recommended in the National Health and Medical Research Council Australian Guidelines to Reduce Health Risks from Drinking Alcohol. A full version of these Guidelines is available at https://nhmrc.gov.au/about-us/publications/australian-guidelines-reduce-health-risks-drinking-alcohol. Please refer to the GL4001 ‘Liquor promotion guidelines’ and GL4003 ‘Intoxication guidelines’ at liquorandgaming.justice.nsw.gov.au.

9. Tickets or rights for alcohol prizes will not be distributed by or to any person under 18, nor can a person under 18 dispense or collect an alcohol prize. Claimants will be refused service of alcohol or provision of an alcoholic beverage prize if it would breach any relevant laws or codes including those relating to the responsible service of alcohol. The Promoter supports the responsible service of alcohol.

10. The value of the gift is accurate and based upon the recommended retail value of the gift (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the gift after that date.

11. No part of a gift is exchangeable, redeemable for cash or any other gift or transferable, unless otherwise specified in writing by the Promoter.

12. If a gift (or portion of a prize) is unavailable the Promoter reserves the right to substitute the gift (or that portion of the gift) to a gift of equal or greater value and specification.

13. No fee is charged by the Promoter to claim in the Promotion.

14. Each gift will be awarded to the person named in the claim and any claim that is made on behalf of a claimant or by a third party will be invalid. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.

15. The Promoter reserves the right to refuse to allow a claimant to take part in any or all aspects of a gift, if the Promoter determines in their absolute discretion, that a claimant is not in the physical or mental condition necessary to be able to safely participate in or accept the gift. It is a condition of accepting the gift that a claimant may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a gift.

16. If a gift is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party gift supplier. The terms and conditions which apply to the gift at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the gift, any delay or failure relating to the gift itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.

17. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Claim restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).

18. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a gift.

19. The Promoter reserves the right, at any time, to validate and check the authenticity of claims and claimant's details (including an claimant’s identity, age and place of residence). In the event that a claimant cannot provide suitable proof as required by the Promoter to validate their claim, the claimant will forfeit the gift in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible claims, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Claims containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated claim software or any other mechanical or electronic means that allows an individual to automatically claim repeatedly is prohibited and may render all claims submitted by that individual invalid.

20. The Promoter reserves the right to disqualify claims in the event of non-compliance with these Conditions of Claim. In the event that there is a dispute concerning the conduct of the Promotion or claiming a gift, the Promoter will resolve the dispute in direct consultation with the claimant. If the dispute cannot be resolved the Promoter’s decision will be final.

21. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any gift (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).

22. The claimant(s) will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

23. The Promoter accepts no responsibility for any tax implications and the claimant must seek their own independent financial advice in regards to the tax implications relating to the gift or acceptance of the gift.

24. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.

FOUR PILLARS – REWARDS PROGRAM TERMS AND CONDITIONS

1. Introduction

(a) These terms and conditions (Terms) govern the participation in the Healesville Distilling Pty Ltd (Four Pillars, we, us, our) Rewards Program (Program) and should be read in conjunction with our terms of service at https://fourpillarsgin.com/policies/terms-of-service (Terms of Service). Capitalised terms that are not defined in these terms have the meaning given in our Terms of Service.

(b) By participating in the Program, you agree to be bound by these Terms.

2. Eligibility and Membership

(a) The Program is open to individuals who are residents of Australia and are 18 years of age or older.

(b) Employees of Four Pillars, its affiliates, subsidiaries, and their immediate family members are not eligible to participate

(d) By creating an Account, you warrant that you are at least 18 years old.

(e) Account membership is free and non-transferable.

(f) You are responsible for maintaining the confidentiality of your Account information.

3. Earning Rewards

(a) Members earn points (Points) for eligible purchases made on our Website or at our Healesville Distillery and Sydney Lab using your Account.

(b) Points are awarded at a rate of one (1) point per one (1) dollar spent.

(d) Points will be credited to your Account within one (1) day of the eligible purchase or activity.

(e) Certain purchases not included in the Program and do not count towards earning Rewards (Excluded Purchases).

(f) Excluded Purchases include drinks and food at our venues, events and experiences in our venues, gift vouchers, and any other items or promotions specified as being excluded.

4. Redemption Options

(a) Points can be redeemed for rewards (Rewards) as specified on our Website.

(b) Points have no cash value and cannot be exchanged for cash.

(d) We reserve the right to modify the list of available Rewards and the Points required for each Reward at any time.

(e) Rewards are subject to stock availability at the time of redemption.
5. Expiration and Termination

(a) Points will expire 24 months from the date they are credited to your account if not redeemed.

(b) We reserve the right to terminate your membership if you violate these Terms or engage in fraudulent activity.

6. Changes to the Program

(a) We reserve the right to modify, suspend, or terminate the Program at any time without prior notice.

(b) Any changes to these Terms will be posted on our Website and will be effective immediately upon posting.

7. Limitation of Liability and Indemnity

(a) We make no warranties or representations, express or implied, regarding the Program or any Rewards.

(b) You agree that your access to, and use of, the Program and any Rewards is at your own risk.

(c) To the fullest extent permitted by law, Four Pillars its officers, directors, employees, representatives and agents disclaim all warranties, express or implied, in connection with the Program and your use thereof or your use of any of our products and services, including any Rewards.

(d) We do not guarantee or warrant the Website and Program will be uninterrupted, without delay, error-free, omission-free or free of viruses. Accordingly, we are not liable for any loss suffered as a result of any such viruses or defects.

(e) Subject to your rights under the Australian Consumer Law and these Terms, and to the maximum extent permitted by law, Four Pillars, its directors, officers, agents or employees:
(i) will not be liable to you for any direct, indirect, incidental, special, punitive, or consequential loss or damages whatsoever arising (whether in negligence or otherwise), in connection with your access to, and use of, the Program or any Rewards;
(ii) do not warrant or guarantee that the Program will be completely accurate or continuous at all times. The Program is provided on an “as is” and “as available” basis;
(iii) do not accept any responsibility to maintain the Program or to supply any corrections, updates, or releases in connection with the Program;
(iv) exclude all other terms, conditions, guarantees and warranties, whether express or implied, by statute, trade or otherwise; and
(v) exclude all liability to you for loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the Program or any Rewards.

(f) Without limiting any other provision of the Terms, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us. As a condition of your access to and use of the Program, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Program or your breach of the Terms and any applicable law or the rights of another person or party.

(g) This clause survives the expiration of your registration for an Account with us and your use and access of the Website, and applies to claims arising both before and after your registration of an Account with us.
8. Governing Law

(a) These Terms are governed by the laws of the State of Victoria, Australia.

(b) Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

9. General

(a) We do not accept any liability for any failure to comply with the Terms where the failure is due to circumstances beyond our reasonable control.

(b) If we waive any rights available to us under the Terms on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

(c) If any of the Terms are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will nevertheless continue in full force.

(d) The Terms, and any rights and licences granted hereunder, may not be transferred or assigned by you, but may be assigned by us for reasonable business purposes without restriction.

(e) We reserve the right to amend the Terms at any time without notice, and it is your responsibility to review the Terms for any changes. Your access to the Website and use of our products or services following any amendment of the Terms will signify your assent to and acceptance of its revised terms.

10. Contact Information

For any questions or concerns regarding the Program, please contact our customer service team at [email protected].

Terms of service

FOUR PILLARS GIN: TERMS & CONDITIONS

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